What if I can't find a specific part or accessory on the website?
If you don’t see something on our website, please reach out to us. We work with leading drone brands and distributors and can likely source any specific part or payload you need. Due to the extensive number of SKUs, not all items are listed on our website.
What types of drones do you offer?
At Global Drone HQ, we offer a wide range of drones, including commercial drones, enterprise drones, and prosumer models. Our selection covers various applications such as photography, mapping, surveying, inspection, and more.
How can I choose the right drone for my needs?
Our team is here to help! We provide personalized advice based on your specific requirements. Whether you're looking for a drone for business, recreational use, or professional applications, we can guide you through the selection process to find the best fit.
Do you offer warranties and support for your drones?
Warranties are offered through the manufacturer. You can view warranty details on each item’s product page. If you are unsure or have any questions, please reach out to our staff at support@globaldronehq.com
Can I get training on how to operate my drone?
While we do not offer in-person training as we are an online retailer, we provide extensive training videos and phone support to help you learn to operate your drone effectively and safely.
Do you provide repair services for drones?
Depending on the repair needed, we may be able to assist with repairing your drone. Please reach out to a staff member for more information, and we will guide you through the available options.
How long does shipping take?
Shipping times vary based on your location and the specific product. Generally, orders are processed and shipped within 1-2 business days. Standard shipping typically takes 5-7 business days.
Do you offer international shipping?
At the moment, we only ship to customers within the United States. Please check back as we expand our shipping options in the future.
Can I get a quote for bulk purchases or an RFP?
Yes, we are happy to provide RFPs for enterprise and municipality customers. For bulk purchases or to request an RFP, please contact our staff via email at support@globaldronehq.com
Have More Questions?
If you have any other questions or need further assistance, please don't hesitate to contact our customer support team at support@globaldronehq.com - We're here to help!