
Xpece Care Drone Protection Plan
The Xpece Care Protection Plan is designed to give you total peace of mind while operating in challenging environments. Whether you are battling high winds over the surf or navigating remote shorelines, Xpece Care ensures that a "worst-case scenario" doesn't end your season.
Why Choose Xpece Care?
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1 Full Drone Replacement Per Year: Covers accidental crashes, water damage, flyaways, and even theft.
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Fast, No-Hassle Claims: Our "Jaw-Dropping" service team processes claims in as little as 2 business days.
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VIP Shipping Perks: Includes shipping insurance on your orders and unlocks expedited (1–2 day) shipping for all your future Xpece purchases.
What’s Covered?
| Incident Type | Description |
| Accidental Crashes | Impact with water, trees, buildings, or terrain. |
| Water Damage | Internal corrosion, short-circuits, or failed water recovery. |
| Flyaways | Complete loss due to GPS errors, interference, or user error. |
| Theft | Stolen from a secured location (requires police report). |
| Hardware Failure | Motor or electronic failure during normal use. |
Eligibility & Requirements
To ensure your drone is protected, please note the following:
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Activation Window: Must be purchased within 48 hours of your drone purchase.
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New Drones Only: Valid only for new drones purchased from Xpece.com or authorized dealers.
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Duration: Coverage lasts for 12 months from the date of drone purchase.
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Non-Transferable: Coverage is tied to the original purchaser and serial number.
How the Claim Process Works
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Submit: Visit
xpece.com/supportwith your order number and incident details. -
Review: Our team reviews your flight logs and photos within 2 business days.
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Replace: Once approved, we ship your replacement drone within 3–5 business days.
Note: Xpece Care is a product protection plan, not liability insurance. It does not cover injury or damage to third-party property. Cosmetic damage that does not affect flight performance is not eligible for replacement.
- Coverage Level:
- Accidental Only
Pairs well with
In stock! Ships within 1-2 business days.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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